CHS CUSTOMER SERVICE™

Customer Service You Can Count On

Features:

  • Access to all sources of information from one screen: member, provider, claim.
  • Call log with date and time stamps on notes entries. IL Call log reports by representative and date.
  • Ability to look up claims by provider.
  • Easily access scanned claim images from Customer Service module.
  • Unlimited notes capability, can be viewed by claims processor.
  • Ability to retrieve archived letters with claim information.
  • Tooth chart access.
  • Workflow system with metrics (in development).
  • Reports by representative, category, date and caller.
  • Call history by claimant.
  • Customer service call logs by processor by group.
800.524.2327
200 W Douglas Ave, Suite 360
Wichita, KS 67202
Monday - Friday:
8am to 5pm

©2019 Complete Health Systems. i3™ is a trademark of Complete Health Systems, LC. | Site design and development by Baseline Creative.

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